KC Landscaping Privacy Policy

Effective Date: January 1st, 2025

At KC Landscaping, we value and respect the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding the information we collect. By using our website, services, and interacting with us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following personal information from you:

Contact Information: Name, email address, phone number (including for SMS text messaging purposes).
Payment Information: Credit/debit card details, billing address (collected via secure payment gateways).
Service Information: Details about the services you have requested from KCI Electric.
Website Usage Information: Log data, IP address, browser type, pages visited, and other usage data that helps us improve the functionality of our website.
SMS & Phone Number Usage: When you provide your phone number, we may send you SMS notifications related to your services, account updates, promotions, and other important information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, operate, and maintain our services
To communicate with you, including responding to inquiries and sending you updates related to your account or services
To send promotional messages, newsletters, or special offers (with your consent)
To process payments and manage billing
To improve our website and services
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

3. SMS and Phone Number Use

By providing your phone number to KCI Electric, you consent to receive text messages related to our services. These messages may include:

Service updates, appointments, and reminders
Account-related information
Promotional offers and marketing communications
Message and data rates may apply, and you can opt-out of receiving SMS messages at any time by following the instructions provided in the message (e.g., replying “STOP”).

4. Email Communications

When you provide us with your email address, we may use it to:

Send service-related emails (e.g., appointment confirmations, billing updates)
Send marketing emails (e.g., promotions, newsletters) with your consent
Respond to inquiries and support requests
You can opt out of marketing emails at any time by clicking the unsubscribe link included in every promotional email.

5. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties in the following cases:

To service providers who assist in running our website, processing payments, or providing customer support.
To comply with legal requirements or to protect our legal rights.
In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of your information.

7. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal information, subject to certain legal conditions.
Opt out of marketing communications by following the instructions in the emails or by contacting us directly.

8. Cookies and Tracking Technologies

Our website may automatically use cookies and similar tracking technologies to enhance user experience and gather information about website usage. You can control cookie settings through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us using the button below: